Working with BrandSprouter

Working with BrandSprouter

Working with BrandSprouter, represented by a photo of project managers.

FAQs about working with BrandSprouter…your source for web design, logo design, and brand identity services

Do you really offer a satisfaction guarantee?2024-03-09T02:27:10-05:00

Yes. If you are unhappy with the progress of your project and do not approve deliverables and accept transfer of work files, we will offer a full refund of your money.

Can I return to BrandSprouter for additional services?2024-03-09T02:23:40-05:00

As your business needs grow, you can return to BrandSprouter for additional services, such as enhanced public relations packages and additional marketing collateral. Working directly with your project manager or a brand director, you will have the ability to customize your branding and marketing needs. You can also outsource your brand management and marketing functions to BrandSprouter.

Can BrandSprouter grow with my business?2024-03-09T02:20:29-05:00

Yes! Our websites and solutions are fully scalable, and our team has experience working with organizations of all sizes on projects of all varieties. We will also provide training and support to help you bring as much of your brand management and marketing operations in house. If you don’t have the resources in house, you can outsource the work to BrandSprouter. We can be both a collaborative partner and extension of your team.

What if I am not happy with my project?2024-03-09T02:13:24-05:00

We fully believe in the talent of our team and the product we offer. We will continue to work with you on your BrandSprouter package until you are completely satisfied. If we can’t provide you with a logo, website design, and copywriting you absolutely love, we’ll give you your money back.

Who will host my website?2024-03-09T02:11:40-05:00

It is up to you who will host your website. BrandSprouter does provide industry leading managed hosting. We also will provide you with quality hosting options. Regardless of the hosting provider you select, your project manager will work with you to make sure the process is smooth and trouble free. Or you can have your project manager set up your hosting account for you.

Can I get my business cards, stationery, and envelopes through BrandSprouter?2024-03-09T02:06:15-05:00

Yes. When you complete the checkout process you will be offered a special discount on package deals for business cards, stationery, and envelopes.

Can I rush order my project?2024-03-09T01:59:06-05:00

BrandSprouter is an industry leader in delivering affordable quality content, design, and web development projects with a fast turnaround time. Our projects flow through the pipeline as quickly as possible. However, if you do have an urgent need, we do accept rush orders. If you have questions regarding rush orders for your logo, website, media outreach, and/or content writing project, please contact a service representative. Otherwise you can add the rush order to your project during the checkout process.

How long will my BrandSprouter project take?2024-03-09T01:55:33-05:00

Your project manager will contact you within 1 business day of your order, and we will immediately schedule your discovery and strategy call. Following the call, our team will begin work on your logo, website, and/or content. Our goal is to provide you with a high quality finished product as quickly as possible. In general, most BrandSprouter packages are delivered within 15-20 business days. Rush orders are available, depending on current orders.

Who will I work with?2024-03-08T21:58:11-05:00

Every BrandSprouter customer gets assigned a personal project manager who will help guide you through our process and ensure you are 100 percent satisfied. After reviewing your entry form details and gathering any additional information that may be required, your account executive will assign a design team, writer, and developer to your project. (Your account executive is also a member of and creative director of your team.) Your primary point of contact throughout the entire process will be your account executive, ensuring that you get consistent, reliable support.

How do I get started with BrandSprouter?2024-03-08T21:50:05-05:00

Take a look around our site and select one of our brand packages. If you’re unsure which package is best for you, call us and we’ll help you select a package (518) 290-0623. Once you decide on a package, go to our packages page, select your brand, logo, or website package and click order now. Complete the detailed entry form, upload optional support materials and click submit. That’s it. Your account executive will follow-up with you within one business day and let you know what’s next.

How do I know BrandSprouter is right for my business?2024-03-09T02:05:19-05:00

BrandSprouter is a full-service brand development tool designed to help entrepreneurs and small business owners create the identity they need at the price they deserve. BrandSprouter offers affordable pre-packaged branding programs for businesses either just starting out or looking to revitalize their brand. We’re right for your business because our team does amazing work that we fully stand behind, which is why we offer all clients a no-hassle, money-back guarantee.

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